Refund policy

Cancellation Policy


Order Cancellation
1. 24-Hour Window: You can cancel your order within 24 hours of placing it. To cancel your order, please contact us at zaisleather@gmail.com with your order details.
2. After 24 Hours: If more than 24 hours have passed since you placed your order, we will not be able to cancel it.


Cancellation of Services
1. Service Subscriptions: If you have subscribed to any of our services and wish to cancel, please contact us at zaisleather@gmail.com
2. Billing Cycle: The cancellation of services will take effect from the next billing cycle.


Important Notes
- Original Payment Method: All exchanges and cancellations will be processed in accordance with the original method of payment.
- Shipping Costs: Please note that ZAIS`LEATHER will cover the shipping costs for approved returns.


For any questions or concerns regarding our exchange and cancellation policies, please contact us at zaisleather@gmail.com